University AI Assistant
A virtual self-service assistant for colleges and universities
About University AI Assistant
Are you an educational institute who receives 1000s of inquiries on your email, phone and becoming difficult to address all the inquiries within the time?
If yes, our AI Assistant can be handy to address student’s inquiries on Admission Process, Course Details, Fees Details, Placement Details, Financial Ad, Career Services, HR, Student Affairs, Dorms, and many more in fraction of sections, which can save teachers, administrative team’s valuable time and can work on more creative and priority tasks.
University AI Assistant?
To answers students’ questions day and night and make your student support service responsive, productive, and efficient.
- Limited time (9 to 5 only)
- Wait time (minutes to hours)
- No choice or limited channel choice
- Vary service from representative to representative
- No or limited Analytics
- High support cost
- Frustrated students because delay in response
- Frustrated staff working on repetitive, mundane issues and long hours
- Ineffective evaluation of student service
TuVA – University
- Anytime – 24 x 7
- Instant response/resolution (seconds)
- Multiple omni channels to choose from
- Webchat, Mobile chat, MS Team, Email, Ticketing system
- Consistent service, consistent resolution
- Advance AI Analytics for better decision making
- 75% cost savings
- Empowered students - 24x7 and instant resolution
- Empowered staff focusing on complex or more valuable initiatives
- Semantic analysis based efficient feedback system
End to end virtual support solutions
for your education institution.
Assists students in career selection, personality assessment, resumes/cover letter/interview preparation, getting internships, co-op programs and jobs. Assists employer with automatic shortlisting students based on skills, and placement drive registration.
Our AI Assistant assists with admission process such as filling up application forms, finding program details, questions regarding tuition costs, deadlines, and enrollment procedures.
University AI Assistant supports students for applying scholarships, work study, grants, and loans as refunds, tuition payments, and other campus specific procedures.
Promote your online programs and additional services through our AI assistant as it gives information to potential students about relevant courses. Assistant helps with lead generation through outreach campaigns and message broadcasting.
HR, Student Affairs, Housing & many other supports:
Easily Customizable for any department to provide the most popular, relevant, and up to date information requested by students by integrating with various University CRM, ERP, or HRM systems to pull information or perform operations for students.