University AI Assistant
A virtual self-service assistant for colleges and universities
About University AI Assistant
Are you an educational institute that receives 1000s of inquiries on your e-mail, phone and becoming challenging to address all the queries within the time?
If yes, our AI Assistant can be handy to address students’ inquiries on the Admission Process, Course Details, Fees Details, Placement Details, Financial Aid, Career Services, HR, Student Affairs, Dorms, and many more in a fraction of sections. This can save teachers and the administrative team valuable time and work on more creative and priority tasks.
University AI Assistant?
To answers students’ questions day and night and make your student support service responsive, productive, and efficient.
- Limited time (9 to 5 only)
- Wait time (minutes to hours)
- No choice or limited channel choice
- Vary service from representative to representative
- No or limited Analytics
- High support cost
- Frustrated students because delay in response
- Frustrated staff working on repetitive, mundane issues and long hours
- Ineffective evaluation of student service
TuVA – University
- Anytime – 24 x 7
- Instant response/resolution (seconds)
- Multiple omni channels to choose from
- Webchat, Mobile chat, MS Team, Email, Ticketing system
- Consistent service, consistent resolution
- Advance AI Analytics for better decision making
- 75% cost savings
- Empowered students - 24x7 and instant resolution
- Empowered staff focusing on complex or more valuable initiatives
- Semantic analysis based efficient feedback system
End-to-end virtual support solutions for your education institution
Assists students in career selection, personality assessment, resume/cover letter/interview preparation, getting internships, co-op programs, and jobs. Assists employer with automatic shortlisting students based on skills and placement drive registration.
Our AI Assistant assists with the admission process by filling out application forms, finding program details, questions regarding tuition costs, deadlines, and enrollment procedures.
University AI Assistant supports students applying for scholarships, work-study, grants, and loans as refunds, tuition payments, and other campus-specific procedures.
Promote your online programs and additional services through our AI assistant as it gives information to potential students about relevant courses. An assistant helps with lead generation through outreach campaigns and message broadcasting.
HR, Student Affairs, Housing & many other supports
Easily Customizable for any department to provide the most popular, relevant, and up-to-date information requested by students by integrating with various University CRM, ERP, or HRM systems to pull data or perform operations for students.