Customer Experience (CX) AI Assistant
Deliver exceptional customer experience
with self-service solutions
About CX AI Assistant
Customer Experience (CX) AI Assistant empowers customers and customer support team with a tireless 24/7 AI-powered smart assistant to resolve customer’s queries and issues in real-time. Assistant can help with generating leads, collecting feedback, verifying customers before providing details, identifying, and learning and sharing customer analytics to improve sales and services.
CX AI Assistant?
Empower Customers to serve themselves
24/7 Customer-Service on Any Device
With our enterprise level Conversational AI and RPA. Say bye to long wait times and 9 to 5 limited business hours across all channels and devices.
Premium service and treatment to every Customers
Through our Conversational AI it provides personalized interactions to customers and handle millions of requests at the same.
Eliminate support team Burnout
Our AI Assistant learns from every customer conversation, handles customer repetitive concerns quickly, efficiently, & accurately.
Service Desk Productivity at Unimagined Level
CX AI Assistant relieves service agents from monotony & enables them to focus on higher-value tasks & business strategic initiatives, boosting service desk productivity to a new level.
Increase Customer Retention and Loyalty
By providing fast, personalized, & consistent self-service experiences. Turabit’s Conversational AI delivers immersive & engaging multi-turn conversations to customers with full support for voice, chat, and text.
CSAT & ESAT
$3 - $4
Every $1 Spent
Equipped with Conversational AI, Unsupervised NLP, state of art RPA, and Knowledge Management,
Turabit Assistant improves customer experience dramatically.
Enriched Understanding of industry
Take advantage of Turabit’s built-in industry understanding and context-driven conversational resolutions for verticals across Logistics, Retail, Healthcare, Managed Service providers and Tourism.
Dynamic Knowledge Base
Connect with multiple and disparate knowledge bases across various resources that build a knowledge base dynamically to resolve support requests in a unique way for your customers.
One interface, Multiple Reach
Customer does not need to go through multiple hoops or multiple platforms and transfer across department to department, instead our AI Assistant connects with various enterprise application systems using APIs and serve to a user on a communication channel of his choice.
Turabit IVR offers customers an NLP and AI-Driven conversational experience to resolve support requests autonomously over phone. We can seamlessly integrate with your existing IVR applications to give significant boost in reducing call volumes.
Do not let miss engagement with any customer and capture leads to increase business and revenue.