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How AI Assistants are transforming the healthcare industry?

Health intelligent virtual assistants or medical virtual assistants, as some are calling them, are the culmination of several AI technologies like machine learning, natural language processing, big data, and voice recognition, to name a few. While the healthcare industry is generally known for its sluggishness in adopting new technology, there’s no denying the interest in […]

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Maximize your ROI with Turabit’s AI Assistant

Gartner predicts that by 2025, 50% of knowledge workers will use a virtual assistant daily, up from 2% in 2019. It is a pretty bold prediction considering Virtual Assistants and Chatbots have been around for a while and have up until now left a lot to be desired in terms of mimicking natural human behavior. […]

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Missing the RPA wave? Here’s why you should jump on it now!

While enterprise automation was a goal that almost every reputable enterprise already had on its agenda, the current situation in the world today has quickly moved it to the top of everyone’s priorities overnight. That being said, the unprecedented growth and adoption that we’re witnessing in this sector can in no small way be accredited […]

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Make your HR look good with AI

This digital era has paved the way for businesses to pursue a lot of automation and advance technology in the system. Artificial Intelligence (AI) enabled assistants are the leading tools for this. They have the power to accommodate the way an organization is supposed to work and collaborate. Today, Artificial Intelligence (AI) is not restricted […]

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Be available for your customers 24×7

Managing the customer queries – This seems easy, but is it? Customers are the first and the center of the business. All enterprises small or big, are now taking the customer-centric approach. Incorporating steps to understand the customer, building strategies, and robust approach upon the understanding gained. Customer centricity is much as a strategy as […]

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How to support more customer without increasing Employee headcount

Every businesses aspire to have a loyal customer base since it is the benchmark of the success. Are you looking to create loyal customers, raving fans for your business? I am sure you do. A raving fan is the one that stays with you through thick and thin; which means they know your business, trust […]

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How to make your Customer Helpdesk work 24×7

For any flourishing business, it means an increase in the number of customers, which essentially means you have to provide a dedicated helpdesk support service, else face the wrath of a dissatisfied customer. You don’t want that do you? Hence in the event of increased demand for out-of-hour customer helpdesk support, transitioning from weekday operations […]

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IT Helpdesk Automation: 5 trends to watch out in 2021

Introduction: In a July 2020 survey that comprised of 899 C-suite executives, senior managers across industries, and domain specialties, McKinsey & Company found that companies are now adopting digitization in internal operations, supply chains, and customer service at a pace never seen before. Adding to that, the share of digitally enabled products in their portfolio […]

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